CASE STUDY
The needs of manufacturing communication are special. You can't send emails because frontline employees don't have office computers. But, we now have more effective internal and external communication methods thanks to unified communications, contact centers, and application programming interfaces (APIs). Revolutionize communication in the Manufacturing industry with Easytel’s avant-garde solutions!
Our cloud-based messaging services can work in tandem with your SCM software, letting you easily keep tabs on stock, shipments, and due dates. You can use this data in real-time to adjust to fluctuations in demand and make smarter decisions.
Our cloud-based messaging and video conferencing services facilitate global coordination of production operations by connecting teams working in different locations. So, projects may be better coordinated, decisions can be made more quickly, and output can be boosted.
Our solutions come equipped with call recording and speech analytics features that can help manufacturing businesses monitor and improve their quality control efforts by analyzing customer interactions and identifying areas for improvement.
How can communication solutions help Manufacturing industry?
Real-time Analytics: Our cloud communication solutions offer built-in analytics tools that enable manufacturing businesses to track performance, measure ROI, and make data-driven decisions, allowing for continuous improvement and optimization.
Integrated Voice and Messaging: Easytel's cloud-based communication solutions offer integrated voice and messaging services that enable manufacturing businesses to communicate more efficiently and effectively with their staff, suppliers, and customers.
Advanced Call Routing:With our advanced call routing feature, manufacturing businesses can route incoming calls to the relevant department or individual quickly and efficiently, minimizing wait times and ensuring that customers get the help they need.
Multi-channel Communication: By integrating phone, text, email, and social media, our solutions enable manufacturing businesses to provide a seamless and consistent service experience across all channels, increasing customer satisfaction and loyalty.
Customer experience with minimal investment to streamline complex communication on a Cloud Call Center Solution.
As a customer service provider, there is nothing more crucial than providing a toll-free number for your customers to call.
An solution that allows recorded voice interactions with the caller without any human intervention.
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info@easytelsolutions.com
+91 9645 77 56 56