Easytel solutions can help your IT company increase sales and conversions. Our Lead Management and Missed Call Solution can help you capture potential leads and prospects that can be followed up on later. Our highly advanced APIs allow your IT staff to build unique integrations and automate processes relatively easily. Your developers can use the language and IDE of their choice with our APIs' support for various programming languages. Our platform offers a variety of features that enable businesses to provide top-notch customer service, including AI-powered chatbots and voice assistants, as well as real-time reporting and analytics. So quickly identify and resolve customer issues, leading to higher customer satisfaction and retention.

Advanced Call Routing : You can route incoming calls to the relevant team or individual based on specific criteria, such as caller ID, time of day, and location. This ensures that your clients get the help they need quickly and efficiently, which can improve customer satisfaction and loyalty.

Virtual PBX: A virtual PBX system allows you to centralize your voice and message services, streamlining your communication setup. Features like call-forwarding, voicemail, and automated attendants fall under this category.

Real-Time Analytics: With our solutions, you can gain valuable real-time insights into your communication data. This includes call recording, call volume, response times, and customer feedback, allowing you to identify areas of improvement and make data-driven decisions.

AI-Enabled Speech Analytics: Improve your communication tactics and offer a more customized service to your customers with the help of our solutions, which use AI technology to monitor customer interactions and deliver real-time insights on customer sentiment.