Real estate is one of the major sectors that runs the Indian economy. Many players compete with each other to supply house and commercial property demands. Such businesses need to meet customer expectations and need better communication management. Easytel is the perfect solution for such demands to attend to their customer.

With Easytel call management services, you can keep a record of the database and call recordings to understand clients’ needs and share promotional material with them in the future.

Real estate clients are assets. Stay connected with them through msgs or voice mails. Share new project info and greetings through automated SMS.

Manage projects from anywhere and in real-time sync with team messaging, aligned project management, and cloud data center file sharing system.

What solutions can be useful for real estate?

Call center: Set up a toll-free number for all queries at a cloud call center to minimize missing calls and call drops. This lets clients get in touch with the business quickly and have their questions answered with useful tools, including call routing, IVR (Interactive Voice Response), and call recording.

Database management: Audit auto-recorded calls and create a categorized database of call logs for future prospecting or promotional use. Customer service and satisfaction can be enhanced by maintaining a sorted database of call logs to analyze trends in questions, comments, and complaints.

SMS Marketing: Stay connected with your prospects with an automated SMS campaign. Share offers, project progress, and industry updates. Using SMS marketing to stay in touch with prospective buyers and renters interested in your listings can be cost-effective.

Sequential calling: The sales representative's question must be answered within the first minute of the call. If a sales agent is on a call, but the line is busy, another agent can take the call in parallel. So customers are less likely to go elsewhere if their questions are answered quickly.